Shipping policy

SHIPPING POLICY

Thank you for shopping with Daily Mini Shop.

We work with a number of fulfilment partners so that we can offer a wider range of pet products, merchandise and gifts to customers in different countries.

ORDER PROCESSING

Orders normally require processing before dispatch.

Typical processing time is approximately 1–4 business days, although some personalised, print-on-demand or special products may require additional time.

Processing time is separate from delivery time.

SHIPPING COSTS

Shipping costs depend on the product and destination.

Many Daily Mini Pets products may include free standard shipping.

Certain merchandise, gifts, print-on-demand items or other products may have a separate shipping charge.

The final shipping cost, if any, will be displayed at checkout before you complete payment.

DELIVERY TIMES

Delivery times vary according to destination, fulfilment location and carrier.

Estimated delivery information shown on product pages or at checkout is provided as a guide and is not a guaranteed delivery date.

International and cross-border orders can sometimes take longer because of customs processing, local carrier delays, weather or other circumstances outside our control.

MULTIPLE PACKAGES

Daily Mini Shop uses different fulfilment partners and warehouses.

If you order more than one product, your order may be dispatched from different locations and may arrive in separate packages at different times.

You will not necessarily receive all items in one parcel.

INTERNATIONAL FULFILMENT

Some products may be shipped directly from fulfilment centres outside your country, including international fulfilment locations.

By placing an order, you acknowledge that international fulfilment may be used where appropriate for your product and delivery destination.

TRACKING

Where tracking is available, tracking information will normally be provided after your order has been dispatched.

Please allow some time after dispatch for tracking information to become active.

Tracking availability and the level of tracking detail may vary depending on the carrier and destination.

CUSTOMS, DUTIES AND TAXES

Where applicable, taxes, duties or other charges that can be calculated and collected at checkout will be shown before payment.

For some international destinations, local customs authorities may impose additional import duties, taxes or handling charges that are outside our control.

Where such charges are not collected by us at checkout, they may be payable by the recipient subject to local law.

DELIVERY ADDRESS

Please check your delivery information carefully before completing your order.

Customers are responsible for providing a complete and accurate delivery address.

If you notice an error after ordering, contact us as soon as possible at:

new.o.novikov94@gmail.com

We will try to assist, but we cannot guarantee that an address can be changed once an order has entered fulfilment.

DELAYED ORDERS

If your order appears significantly delayed, please contact us at:

new.o.novikov94@gmail.com

We will review the available tracking and fulfilment information and assist where possible.

LOST OR DAMAGED ORDERS

If your parcel arrives damaged, contains the wrong product or appears to have been lost in transit, please contact us promptly.

Include your order number and, for damaged items, photographs where possible.

We will investigate the issue with the relevant fulfilment or delivery partner.

CONTACT

Daily Mini Shop
Email: new.o.novikov94@gmail.com
Telephone: +44 7554 746089